Parts, Warranty & Support
An imported attachment is only as good as what happens after the invoice. Here is exactly what you get from us once the unit is yours.
Tool points, bushings, seal kits, hoses, teeth and clamp components for every line we sell, held in our US warehouse.
Warranty is assessed and settled by CVK. You deal with us, in your time zone, in English.
Flow settings, bracket geometry, troubleshooting and rebuild guidance from people who have had these units apart.
No portal, no ticket queue. A phone call and a serial number starts the process.
Serial number, carrier details and what the unit is doing. Photos or video help more than description.
Our technicians work out whether it is a manufacturing defect, a wear item or an application problem — and say so plainly.
Covered parts ship from our stock. Where a unit needs to come in, we arrange the freight.
What failed, what was covered, what was not, and what to change so it does not repeat.
No. We supply attachments only — vibratory hammers, breakers, auger drives, couplers and wear parts. You bring the carrier; we make sure the attachment suits it.
In Turkey, by established manufacturers who have supplied the European market for years. We visit the plants and we are open about origin.
The unit, the carrier-matched bracket, hose kit, duty, port handling and inland freight to your location. One number, itemised, quoted up front.
From US stock, typically a few days plus transit. For items not in stock or for container programmes, we quote a real date against the sailing schedule rather than an optimistic one.
Yes — that is standard. Send us the make, model and operating weight and we fabricate and test-fit the bracket here before dispatch.
Yes. We consolidate mixed containers and arrange direct factory programmes for dealers and fleet buyers, with our parts and warranty support layered on top.
Something not covered here? CVK.piledriving@gmail.com or call (555) 214-8890.